Novibett Privacy Policy

Novibett (referred to herein as "we", "us", or "the platform") is fully committed to protecting the privacy of its users. This Privacy Policy explains what information we collect, why we collect it, and how it is used and kept secure.

This Privacy Policy applies to all novibett services, websites (novibett.app), mobile applications, and other digital platforms. This policy takes effect whenever you access our platform or create an account.

This privacy policy has been written in clear, plain language with our Bangladeshi users in mind. If you have any questions, please reach out to our customer support team.

Novibett collects user information through several methods. Details are outlined below:

Personal Identification Information

• Full Name, Date of Birth & Nationality
• Email Address & Mobile Number
• Residential Address & Postal Code
• National ID or passport details (for KYC verification)

Financial Information

• Deposit & Withdrawal Transaction Details
• The last four digits of your mobile banking or bank account number (the full number is never stored)
• Transaction History & Amounts
• Preferred Payment Method

Technical & Usage Data

• IP Address & Device Type
• Browser Type & Version
• Operating System & Screen Resolution
• Time Spent on the Platform & Pages Visited
• Game History & Betting Patterns

Novibett uses your information only for specific, legitimate purposes. No data is collected or used beyond what is necessary.

• To monitor user behavior and support responsible gaming.
• To create personalized promotions and bonus offers.
• Fulfilling legal and regulatory obligations.
• To improve platform performance and enhance the user experience.

The table below shows how long novibett retains your data:

Once the designated retention period expires, your data is securely deleted or fully anonymized so that it can no longer be linked to you.

Novibett never sells your data to third parties. However, limited sharing may occur in specific circumstances:

• Payment Providers: Only the information necessary to process deposits and withdrawals is shared with the relevant payment institutions.
• Identity Verification Providers: Information may be shared with approved verification services to complete the KYC process.
• Legal Authorities: Information may be disclosed to government authorities pursuant to a court order or legal obligation.
• Anti-Fraud Organizations: Limited data may be shared with industry bodies for the purpose of fraud prevention.
• Technology Service Providers: Data is shared under strict agreements for server hosting, cybersecurity, and analytics services.

Novibett uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

• Essential Cookies: These are essential for maintaining your login session and security. These cookies cannot be disabled.
• Functionality Cookies: Used to remember your preferred language, theme, and settings.
• Analytics Cookies: Helps us analyze which parts of the platform are used most and improve our services accordingly.
• Marketing Cookies: Used to show relevant offers based on your interests. You have the option to disable this.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Under novibett's Privacy Policy, you have the following rights. Contact customer support to exercise any of them:

Rights-related requests are typically processed within 30 business days. Due to legal obligations, certain data may not be deletable before a specified retention period has elapsed.

Novibett uses industry-leading security technology to protect your information. Our security infrastructure operates on multiple layers:

• 256-bit SSL Encryption: All data transfers are protected with military-grade encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to account logins.
• Firewall & DDoS Protection: Protects the platform against cyber attacks.
• Regular Security Audits: Independent cybersecurity experts conduct regular audits of our systems.
• Restricted Access Controls: Only authorized personnel are permitted to access the data they need.
• Suspicious Activity Detection: Our AI-powered monitoring system instantly detects unusual transactions.

Novibett provides services exclusively to individuals aged 18 and above. We never knowingly collect data from minors.

• Age verification is mandatory at the point of registration.
• If we become aware that any information from a minor has been collected inadvertently, it will be deleted immediately.
• If a parent or guardian suspects their child has registered, please contact support immediately.
• The KYC process is an essential part of age verification.

Novibett reserves the right to update this Privacy Policy when necessary. In the event of any changes:

• At least 14 days' notice will be posted on the platform before any significant changes take effect.
• A summary of changes will be sent to your registered email address.
• Continued use of the platform after any update constitutes acceptance of the revised policy.
• Previous versions will be kept in an archive and made available upon request.

The date of the most recent revision to this policy will always be displayed at the top of the page. We recommend checking this page regularly.